Healthy minds for healthy lives

Information about your first appointment

For first appointments, call 401-276-4020. Our admissions specialists are available Monday through Friday, 8:00 a.m. to 4:30 p.m. If you have an emergency mental health or substance abuse situation, please call 911 or visit a hospital emergency department.

When you call for a first appointment, you will speak to an admissions specialist who will will ask questions to gather information that will help us better serve you:

  • Your name, address, telephone number and date of birth.
  • The name of your insurance provider and your insurance ID number.
  • Your current symptoms.
  • What, if any, treatments you have had in the past.
  • If you are taking medication currently.
  • To ensure that you receive the most appropriate and best course of care, you will also be asked whether you have had any history of substance abuse.

Following your phone call, an intake specialist will schedule an appointment for you with our Access Center for an assessment. Your initial assessment will be conducted by a psychiatric nurse or licensed clinician who will determine an appropriate placement for you. You will be given an appointment and provided with information about the program and services you will be receiving.

If you are 17 years old or younger, your parent or legal guardian will need to call for an appointment for an initial assessment with Child and Family Services.

Important message about inquiries:

If you would like to contact The Providence Center, please understand that we are unable to provide clinical advice, referrals or appointments over this web site. We will make every effort to route your message to the proper department or provide a response within two business days. Please understand that we are responsible to follow all state and federal confidentiality laws and therefore require individual authorization to discuss treatment of persons we serve.

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